Join our team

Career opportunities

Feeding Hong Kong is a team of passionate people committed to fighting food waste and helping local charities. Join our team of dedicated professionals if you share our vision of feeding people, not landfills!

We are currently expanding and looking for passionate, dedicated and motivated individuals to join our team!
To apply, email your CV and cover letter to Feeding Hong Kong at

Chief Operating Officer

We are currently seeking a Chief Operating Officer to join us as we embark on a new 3-year strategic plan. This newly created position will provide a pivotal leadership role within Feeding Hong Kong. The successful candidate will work closely with the CEO, Management Team and Board of Directors.

To apply, please send your CV, cover letter and salary expectations to Hilly Dannaoui at

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Job purpose

  • Direct, manage, and coordinate the operational activities of Feeding Hong Kong (FHK) in support of the goals, objectives, and policies established by the CEO and Board of Directors.
  • Possess a mission-driven, collaborative leadership style and work with the CEO to fulfil the people, process, policy and asset needs of the organisation.
  • Be accountable for establishing a reputation for operational excellence and driving a culture of continuous improvement.
  • Identify and drive change initiatives that improve operations workflow and productivity, and be responsible for the measurement and effectiveness of all internal and external processes.

Key responsibilities

  • Guide and direct Management in all aspects of daily operations to ensure the efficient and effective redistribution of surplus food and optimal service to all partners.
  • Collaborate with the CEO and Management Team to establish and accomplish annual goals and objectives, and strategic plans for the organisation.
  • Offer advice, guidance and direction on all business matters, including operational policies and processes, new initiatives, and the management of stakeholder relationships; support day-to-day problem solving.
  • Ensure that the roles, responsibilities, and accountability of all teams and direct line reports are defined and understood; provide strong, proactive leadership to maintain a positive environment, and inspire and motivate employees.
  • Identify and develop opportunities for improvement through the continuous evaluation of people, processes and technology; recommend changes as necessary to improve operations or enhance partner service.
  • Implement and monitor metrics to measure progress in each area of operations and the impact of change throughout the organisation; systematically report these results to the CEO.
  • Develop and implement procedures and controls to promote communication and facilitate information flow within the organisation.
  • Review and maintain a manual of policies and procedures that will promote operational excellence and guide decision making within the organisation.
  • Ensure all organisation activities and operations are carried out in compliance with local regulations and uphold non-profit best practices.


  • A senior leadership role reporting to the CEO.
  • Line management of 3 team heads: Food Sourcing, Operations and Projects, and Charities.
  • Responsible for motivating and supporting the FHK Management Team with the CEO.
  • Work with volunteers and interns when needed.
  • Foster a success-oriented and accountable environment.

    Personal Attributes


    • An innovative, people-oriented leader that inspires the trust and confidence of others, and builds strong relationships.
    • Uncompromising personal integrity and upholds the highest moral and ethical business practices.
    • Passionate about community service and aligned with the mission, vision and values of Feeding Hong Kong.

    Communication Skills:

    • Excellent presentation and verbal communication skills and able to successfully communicate with individuals at all levels of the organisation.
    • A good listener who respects all individuals, and values their contribution and input.
    • Comfortable as a change advocate, and able to introduce fresh processes and approaches in a positive manner.


    • Exhibits confidence due to depth of knowledge and overall positive attitude.
    • Maintains a “take charge” attitude, and influences others by their excitement and sense of urgency.
    • Willing to roll-up their sleeves to address persistent issues.

    Qualifications and Experience

    • A seasoned executive with at least 10 years’ experience establishing operational excellence, with a focus on customer service improvements.
    • Experience in logistics/distribution, and/or supply chain management advantageous. Previous non-profit experience is encouraged.
    • Written and spoken Chinese (Cantonese) and English (fluency in both).
    • A demonstrated ability to lead through growth or transition whilst remaining mission-focused.

      Operations Manager

      Oversee the daily operations of the organisation, ensuring efficient and effective management of resources, logistics, and processes to support the delivery of high-quality food rescue programmes.

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      Job purpose

      • Oversee the daily operations of the organisation, ensuring efficient and effective management of resources, logistics, and processes to support the delivery of high-quality food rescue programmes;
      • Ensure all operational targets and objectives are met and regulations, audit and assessment standards are complied with;
      • Work closely with cross-functional teams to develop and implement strategies that optimise operational performance and ensure organisational objectives are met.

      Key responsibilities

      Operations Management:

      • Oversee the day-to-day operations of the organisation, including inventory management, logistics, and transportation, to ensure effective and efficient service delivery;
      • Manage vehicle and manpower deployment for both logistic and warehouse operation;
      • Develop and implement operational plans and procedures to support organisational goals and objectives;
      • Work closely with cross-functional teams to identify and implement process improvements to drive operational excellence;
      • Collaborate with other teams to ensure the effective planning and execution of all food rescue programmes.

      Standard Operating Procedures and Compliance:

      • Develop and maintain comprehensive operations manuals that outline standard operating procedures for all aspects of the organisation’s operations, including logistics, inventory management, and transportation;
      • Ensure compliance with all relevant regulations and standards, including health and safety, food safety, and environmental regulations.

      People Management:

      • Manage and develop a team of operations staff, providing guidance, coaching, and support to ensure they meet performance targets and objectives;
      • Create training materials and conduct training sessions for new operations staff to ensure they are familiar with the organisation’s operations manual and standard operating procedures.

      Supplier and Vendor Management:

      • Develop and manage supplier relationships to ensure reliable and cost-effective supply of goods and services.

      Budget and Performance Management:

      • Monitor and manage budgets, ensuring that operational costs are within approved limits and identifying opportunities for cost savings and efficiencies;
      • Monitor and report on operational performance against key metrics and targets;
      • Conduct regular audits of operational processes and procedures to ensure compliance and identify opportunities for improvement.


      • Report to the Operations & Projects Director;
      • Supervise a team of 15, including logistics and warehouse team;
      • Work with volunteers and interns when needed.

      Experience, skills and knowledge


      • 5-7+ years of experience in logistics / operations management, preferably in the food industry; non-profit experience an advantage;
      • Written and spoken Chinese (Cantonese) and English (fluency in both);
      • To be fully committed to the mission of FHK to reduce food waste, feed charities and drive change;
      • Strong leadership and management skills, with experience managing teams and driving performance;
      • Excellent analytical and problem-solving skills, with the ability to identify and implement process improvements;
      • Strong communication and interpersonal skills, with the ability to build and maintain effective relationships with internal and external stakeholders.

      Experience of:

      • People management;
      • Warehouse & Logistic management;
      • Budget management and financial analysis;
      • Project management;
      • Managing expectations with internal and external stakeholders;  
      • Food safety and health and safety practices.

      Able to:

      • Motivate, manage and organise individuals and groups;
      • Drive, influence and negotiate to achieve the desired outcome;
      • Set priorities, organise and manage a demanding workload and the team towards achieving objectives;
      • Display high level of initiative, problem solving and decision-making.

      Knowledge of:

      • Relevant regulations and standards related to operations management, including health and safety, food safety, and environmental regulations;
      • Strong computer skills, with proficiency in Microsoft Office and other relevant software applications.

        Charities Officer

        Act as a key contact for Feeding Hong Kong’s charity partners and provide day-to-day support for the efficient redistribution of surplus food across our network

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        Job purpose

        • Focus on the delivery and sustainability of the Feeding Hong Kong (FHK) surplus food programme through maximising relationships and adding value to create the best experience for our charity community;
        • Secure, develop and maintain charity relationships, plus raising awareness of FHK;
        • This role will initially have a focus on strategic relationships with small to medium charities in Hong Kong.

        Key responsibilities

        Establishing and maintaining charity partnerships

        • Act as a key contact for Feeding Hong Kong’s charity partners and provide day-to-day support for the efficient redistribution of surplus food across our network;
        • Coordinate closely between operations team and charity partners to plan and fulfil charity orders and ensure a smooth logistics process;
        • Through a face-to-face approach to create brilliant, aligned and open relationships with strategic charity partners;
        • Ensure effective communications between FHK and the growing charity base;
        • Carry out regular visits to charities and be responsible for ensuring that KPIs are reached and maintained;
        • Sensitively deal with any issues in a professional manner, as and when they arise;
        • Under the guidance of the Charities Director, to identify where re-engagement activities are needed to improve charity satisfaction and charity compliance;
        • Responsible for undertaking annual food safety checks within the agreed timeframe;
        • Responsible for undertaking the annual survey.

        Community Capacity Building

        • Analyse the charity needs together with the knowledge of available surplus food, to maximise the offer to charities;
        • Seek opportunities to enable and empower charities to increase their capacity and ability to take more food, more often.

        Experience, skills and knowledge


        • Written and spoken Cantonese and English (fluency in both);
        • At least 2-3 years work experience in the non-profit sector;
        • To be fully committed to the mission of FHK to reduce food waste, feed charities and drive change.

        Experience of:

        • Establishing and maintaining partnerships and relationships to create and deliver shared best practices;
        • Managing expectations with internal and external stakeholders;

        Able to:

        • Establish strong working relationships with Feeding Hong Kong stakeholders;
        • Communicate effectively in a range of forms and demonstrate excellent presentation skills;
        • Set priorities, organise and manage a demanding workload and monitor project progress towards achieving objectives;
        • Motivate, manage and organise individuals and groups;
        • Work independently and with diverse groups of people;
        • Drive, influence and negotiate to achieve the desired outcome;
        • Display high level of initiative, problem solving and decision-making;
        • Be confident and assertive in handling difficult situations, whilst demonstrating calmness and professionalism;
        • Be flexible about your working arrangements as the role may involve weekend and evening working.

        Knowledge of:

        • Strong computer skills e.g. Microsoft Office.


        Are you a university student who is passionate about environmental and social issues?

        An internship at Feeding Hong Kong is an opportunity for you explore career options in the fields of logistics, social welfare and corporate social responsibility whilst making an impact on the community.

        Community Engagement Support Intern

        Support our Community Enagement team to ensure the smooth running of our volunteer and education activities

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        • Provide support for the food drives, school events, volunteers activities and other community campagins;
        • Lead volunteer briefings and tours;
        • Translate a variety of materials e.g. newsletters, promotion materials and manuals etc;
        • Manage incoming calls and ensure phone messages are relayed to appropriate staff member;
        • Answer the door and greet all visitors and volunteers to the Feeding Hong Kong office;
        • Maintain and enter information into databases;
        • Support with other ad-hoc tasks as required.


        • Confident communicator in Chinese and English;
        • Passionate ambassador for environmental and social issues
          Strong multi-tasker;
        • Proficiency in MS Office;
        • Experience using design software desirable.

        Working day

        Ideally 1-2 full days a week during term time but can be flexible to fit in with university studies or

        2-month full time during summer / 1-month full time during winter break.

        All internships are are voluntary and unpaid positions.
        Successful candidates will be employed as ‘Student Intern / Work Experience Student’ under the Minimum Wage Ordinance. Please click here for details.

        Join the community and get involved with Feeding Hong Kong!

        From food drives to volunteering opportunities, we would love to get you involved in the right way.