Join our team

Job purpose

• To research, cultivate and manage relationships with the food industry;
• To actively and daily manage the acceptance and logistics of inbound food donations;
• To identify new leads and potential new markets for increasing donations in line with Feeding Hong Kong’s strategic objectives and plans.

Key responsibilities

• Develop and manage relationships with Feeding Hong Kong’s food industry partners including farms, manufacturers, distributors, caterers and retailers;
• Source and confirm surplus product donations and pro-bono services including ambient, chilled and frozen foods, non-food items and logistics opportunities;
• Liaise with donors to meet all food safety requirements and ensure best practices in food handling;
• Coordinate with the Feeding Hong Kong Operations team to confirm inbound transportation logistics and interim storage;
• Initiate and develop innovative partnerships that address food supply chain challenges;
• Create and implement strategic business plans for increasing the volume and variety of food donations handled by Feeding Hong Kong;
• Update and maintain donor records, and monitor, manage and evaluate against agreed key performance indicators;
• Support internal and external communications and marketing related to food resourcing;
• Attend conferences, meetings, and industry events as needed.

Accountabilities

• Be accountable and report to the Chief Executive Officer of Feeding Hong Kong;
• Work with volunteers and interns as and when needed.

Experience, skills and knowledge

General:

• Food industry, supply chain, warehouse, transportation or comparable experience in food-related business environment;
• Minimum five years business development, account management, sales, marketing or comparable experience;
• Bachelor’s degree in business, marketing, communications or related field;
• Strong computer skills in a Microsoft Office environment.

Experience of:

• Identifying opportunities and establishing win-win relationships;
• Establishing and executing sound business practices including planning, budgeting and analysis;
• Managing relationships with food producers, manufacturers, distributors, caterers, retailers and/or logistics companies strongly desired;
• Warehouse and inventory management or related experience a plus.

Able to:

• Apply an innovative, creative and entrepreneurial approach to overcome challenges;
• Confidently seek and request donations;
• Examine and interpret a wide variety of information and make recommendations or decisions;
• Effectively communicate and contribute across different stakeholder groups.

Knowledge of:

• Written and spoken Cantonese and English (fluency in both);
• Food safety and nutrition desirable;
• Salesforce or other CRM systems a plus.