Join our team

• To oversee all finance, accounting and reporting activities of Feeding Hong Kong (FHK);
• To lead the day-to-day finance operations including accounts payable, accounts receivable, payroll, fixed assets management, month-end accounts reporting and grants administration;
• To ensure systems and procedures are in place to support effective programme implementation and conduct audits;
• To partner with senior leadership to enhance and better integrate finance and IT functions.

Key responsibilities

• Manage all accounts, ledgers and reporting systems ensuring compliance with appropriate GAAP standards and regulatory requirements;
• Maintain internal control and safeguards for receipt of revenue, costs and programme budgets and actual expenditures;
• Coordinate all audit activities and ensure records are compliant with requirements;
• Analyse financial data and present financial reports in an accurate and timely manner; clearly communicate monthly, quarterly, and annual financial statements; monitor progress and changes and keep senior leadership abreast of Feeding Hong Kong’s financial status;
• Assist the Chief Executive Officer in the annual budgeting and planning process; administer and review all financial plans and compare to actual results with a view to identify, explain, and correct variances as appropriate;
• Oversee all financial, project/programme and grants accounting, and ensure that expenditures are consistently aligned with grant and programme budgets throughout the grant/fund period; collate financial reporting materials for government, corporate, and foundation grants;
• Refine and update the financial policies and procedures manual;
• Additional controller duties as necessary.

Other

• Assist with other activities of the organisation as required.
• Accountabilities
• Be accountable and report to the Chief Executive Officer;
• Supervise Accounting Assistants and interns.

• Bachelor degree in finance, accounting, business management or related field; CPA or CMA preferred;
•  Strong computer skills in a Microsoft Office environment.
• Candidate with less experience will be considered as assistant manager.

• Coordinating audit activities and managing reporting, budget development and analysis, accounts payable and receivable, general ledger, payroll, and accounting for investments;
• Developing or improving financial management systems;
• Grants management as it relates to compliance and reporting of government, corporate and foundation grants.

• Work unsupervised and organise a demanding workload;
• Juggle multiple priorities and to deliver under pressure;
• Work accurately, paying close attention to detail;
• Effectively analyse and communicate key data to senior management, the board of directors and other partners;
• Speak and write fluent English and Chinese (Cantonese).

Knowledge of:

• Accounting and reporting software, notably Xero and Salesforce.

• Focus on the delivery and sustainability of the Feeding Hong Kong (FHK) surplus food programme through maximising relationships and adding value to create the best experience for our charity community;
• Secure, develop and maintain charity relationships, plus raising awareness of FHK;
• Expand the charity network and match supply and demand across the network as much as possible;
• Assist Charities Director to develop, monitor and review consistently the operational processes and communications between charity partners and FHK;
• To establish and develop new partnerships and engage community networks.

Establishing and maintaining charity partnerships

• Through a face-to-face approach to create brilliant, aligned and open relationships with strategic charity partners;
• Ensure effective communications between FHK and the growing charity base;
• Carry out regular visits to charities and be responsible for ensuring that KPIs are reached and maintained;
• Sensitively deal with any issues in a professional manner, as and when they arise;
• Identify where re-engagement activities are needed to improve charity satisfaction and charity compliance;
• Identify, grow and evaluate new channels and markets to redistribute surplus food;
• Take an active role in leading community events and networking activities, supported by the wider team and volunteers;
• Ensure charity partners comply with the food safety standards set out by FHK;
• Responsible for undertaking the annual survey;
• Refine and update the Charities service policies and procedures manual.

Developing appropriate and consistent operational processes

• Work across teams to develop and continuously improve the operational protocol;
• Develop and deliver FHK’s charity programmes within agreed budgets and to agreed timescales;
• Support the Communications team with regular content to promote FHK.

 Community Capacity Building

• Analyse the charity needs together with the knowledge of available surplus food, to maximise the offer to charities;
• Seek opportunities to enable and empower charities to increase their capacity and ability to take more food, more often;
• Work with strategic partners to extend FHK’s charity network in areas of need.

Supervisory

• Strong leadership to motivate and supervise interns / junior staff;
• Accomplishe interns / Junior staff results by communicating job expectations; planning, monitoring, and appraising job results.

Other

• Assist with other activities of the organisation as required.
• Responsible to ensure data in the system is accurate and up to date

Accountabilities

• Be accountable of and report to the Charities Director;
• Work with volunteers and interns when needed.

Experience, skills and knowledge

General

• Written and spoken Cantonese and English (fluency in both);
• At least 5 years work experience in the non-profit sector;
• To be fully committed to the mission of FHK to reduce food waste, feed charities and drive change.

Experience of:

• Establishing and maintaining partnerships and relationships to create and deliver shared best practices;
• Managing expectations with internal and external stakeholders.

Able to:

• Establish strong working relationships with Feeding Hong Kong stakeholders;
• Communicate effectively in a range of forms and demonstrate excellent presentation skills;
• Set priorities, organise and manage a demanding workload and monitor project progress towards achieving objectives;
• Motivate, manage and organise individuals and groups;
• Work independently and with diverse groups of people;
• Drive, influence and negotiate to achieve the desired outcome;
• Display high level of initiative, problem solving and decision-making;
• Be confident and assertive in handling difficult situations, whilst demonstrating calmness and professionalism;
• Be flexible about your working arrangements as the role may involve weekend and evening working.

 Knowledge of:

• The non-profit sector;
• Strong computer skills e.g. Microsoft Office.

• Responsible for sorting, storing and recording the surplus food that gets donated to Feeding Hong Kong (FHK);
• Responsible for assembling the deliveries of food for charities and community groups;
• To be the face of FHK, being a regular point of contact with our donors, as well as our growing charity base collecting food from warehouse;
• Act as a host for volunteers who may join as warehouse assistants;
• To keep the warehouse and packing areas clean and tidy;
• Consistently follow the health & safety, and food safety standards protocols to ensure the safe collection and delivery of surplus;
• If required to drive the FHK vehicle- collect surplus food from the donors as well as deliver surplus to the charity partners.

Key responsibilities

Redistribution operations and processes

• Wear neat uniform, ready to meet our donors and charities when collecting or delivering food;
• Understand the schedule and stock rotation that has been assigned on the day;
• Sort and unpack deliveries of surplus food (ambient, chilled and/or frozen) safely and efficiently;
• Move stock by manual operation of pallet trucks, cages and wheel sets;
• Pick and pack charity deliveries correctly;
• Maintain excellent relations and communications with volunteers, staff, donors and charities;
• Provide great customer service to those charities coming to collect deliveries;
• Assisting with stocktaking;
• Ensure that surplus food donations and orders are processed appropriately and that all information is input into Salesforce;
• Perform general housekeeping duties in the warehouse and packing area;
• Support with other duties as required to ensure no good food goes to waste.

Health & Safety

• Ensure compliance with all FHK policies and procedures and industry standards as required by food donors and regulators.

Driving the FHK vehicle (if applicable)

• Take good care of the food being collected or delivered;
• Drive safely, responsibly, promptly and to schedule;
• Be courteous to all road users;
• Report any incidents that may affect the vans’ roadworthiness;
• Document and log kilometres spent driving and work rest periods, and retain fuel and toll receipts.

Other

• Assist with other activities of the organisation as required.

Accountabilities

• Be accountable for and report to the Operations Supervisor;
• Work with volunteers and interns when needed.

• Written and spoken Chinese (Cantonese)- fluent and English- basic;
• To be fully committed to the mission of FHK to reduce food waste, feed charities and drive change;
• Commitment to undertake in house training in food safety and health & safety practices;
• Personable with a good sense of humour and excellent communication skills;
• Valid driver’s license (Full Driving License no. 1 and 2) (if applicable);
• Safe and courteous driver (if applicable).

• Working in a warehouse and/or logistics environment;
• Working on own initiative, able to manage own workload and prioritise tasks to meet objectives;
• Working in a team with evidence of demonstrating a flexible approach to team working.

• Establish strong working relationships with Feeding Hong Kong stakeholders;
• Excellent communication skills
• Work independently and with diverse groups of people;
• Enthuse and motivate individuals and groups;
• Take initiative and use common sense;
• Stay clam under pressure;
• Adopt a flexible approach to daily tasks and activities.

Knowledge of:

• Basic computer skills e.g. Microsoft Office- a plus;
• Using Sat Nav to navigate & plan routes- a plus (if applicable).