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就業機會

樂餉社致力匯聚剩食、分餉公益。如你認同本社「惜食助人，不予堆填」的願景，歡迎加入我們！

我們目前正在擴展並尋找充滿熱情、敬業且有動力的人才加入我們的團隊！
申請者請將履歷和求職信發送至樂餉社的郵箱info@feedinghk.org。

營運經理

監督組織的日常運作，確保資源、物流和流程的有效管理，以支持提供高質量的食物救援計劃。

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Job purpose

Oversee the daily operations of the organisation, ensuring efficient and effective management of resources, logistics, and processes to support the delivery of high-quality food rescue programmes;
Ensure all operational targets and objectives are met and regulations, audit and assessment standards are complied with;
Work closely with cross-functional teams to develop and implement strategies that optimise operational performance and ensure organisational objectives are met.

Key responsibilities

Operations Management:

Oversee the day-to-day operations of the organisation, including inventory management, logistics, and transportation, to ensure effective and efficient service delivery;
Manage vehicle and manpower deployment for both logistic and warehouse operation;
Develop and implement operational plans and procedures to support organisational goals and objectives;
Work closely with cross-functional teams to identify and implement process improvements to drive operational excellence;
Collaborate with other teams to ensure the effective planning and execution of all food rescue programmes.

Standard Operating Procedures and Compliance:

Develop and maintain comprehensive operations manuals that outline standard operating procedures for all aspects of the organisation’s operations, including logistics, inventory management, and transportation;
Ensure compliance with all relevant regulations and standards, including health and safety, food safety, and environmental regulations.

People Management:

Manage and develop a team of operations staff, providing guidance, coaching, and support to ensure they meet performance targets and objectives;
Create training materials and conduct training sessions for new operations staff to ensure they are familiar with the organisation’s operations manual and standard operating procedures.

Supplier and Vendor Management:

Develop and manage supplier relationships to ensure reliable and cost-effective supply of goods and services.

Budget and Performance Management:

Monitor and manage budgets, ensuring that operational costs are within approved limits and identifying opportunities for cost savings and efficiencies;
Monitor and report on operational performance against key metrics and targets;
Conduct regular audits of operational processes and procedures to ensure compliance and identify opportunities for improvement.

Accountabilities

Report to the Operations & Projects Director;
Supervise a team of 15, including logistics and warehouse team;
Work with volunteers and interns when needed.

Experience, skills and knowledge

General:

5-7+ years of experience in logistics / operations management, preferably in the food industry; non-profit experience an advantage;
Written and spoken Chinese (Cantonese) and English (fluency in both);
To be fully committed to the mission of FHK to reduce food waste, feed charities and drive change;
Strong leadership and management skills, with experience managing teams and driving performance;
Excellent analytical and problem-solving skills, with the ability to identify and implement process improvements;
Strong communication and interpersonal skills, with the ability to build and maintain effective relationships with internal and external stakeholders.

Experience of:

People management;
Warehouse & Logistic management;
Budget management and financial analysis;
Project management;
Managing expectations with internal and external stakeholders;
Food safety and health and safety practices.

Able to:

Motivate, manage and organise individuals and groups;
Drive, influence and negotiate to achieve the desired outcome;
Set priorities, organise and manage a demanding workload and the team towards achieving objectives;
Display high level of initiative, problem solving and decision-making.

Knowledge of:

Relevant regulations and standards related to operations management, including health and safety, food safety, and environmental regulations;
Strong computer skills, with proficiency in Microsoft Office and other relevant software applications.

慈善事務主任

作為樂餉社慈善合作夥伴的主要聯繫人，我們為網絡中剩餘食物的有效再分配提供日常支持。

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Job purpose

Focus on the delivery and sustainability of the Feeding Hong Kong (FHK) surplus food programme through maximising relationships and adding value to create the best experience for our charity community;
Secure, develop and maintain charity relationships, plus raising awareness of FHK;
This role will initially have a focus on strategic relationships with small to medium charities in Hong Kong.

Key responsibilities

Establishing and maintaining charity partnerships

Act as a key contact for Feeding Hong Kong’s charity partners and provide day-to-day support for the efficient redistribution of surplus food across our network;
Coordinate closely between operations team and charity partners to plan and fulfil charity orders and ensure a smooth logistics process;
Through a face-to-face approach to create brilliant, aligned and open relationships with strategic charity partners;
Ensure effective communications between FHK and the growing charity base;
Carry out regular visits to charities and be responsible for ensuring that KPIs are reached and maintained;
Sensitively deal with any issues in a professional manner, as and when they arise;
Under the guidance of the Charities Director, to identify where re-engagement activities are needed to improve charity satisfaction and charity compliance;
Responsible for undertaking annual food safety checks within the agreed timeframe;
Responsible for undertaking the annual survey.

Community Capacity Building

Analyse the charity needs together with the knowledge of available surplus food, to maximise the offer to charities;
Seek opportunities to enable and empower charities to increase their capacity and ability to take more food, more often.

Experience, skills and knowledge

General

Written and spoken Cantonese and English (fluency in both);
At least 2-3 years work experience in the non-profit sector;
To be fully committed to the mission of FHK to reduce food waste, feed charities and drive change.

Experience of:

Establishing and maintaining partnerships and relationships to create and deliver shared best practices;
Managing expectations with internal and external stakeholders;

Able to:

Establish strong working relationships with Feeding Hong Kong stakeholders;
Communicate effectively in a range of forms and demonstrate excellent presentation skills;
Set priorities, organise and manage a demanding workload and monitor project progress towards achieving objectives;
Motivate, manage and organise individuals and groups;
Work independently and with diverse groups of people;
Drive, influence and negotiate to achieve the desired outcome;
Display high level of initiative, problem solving and decision-making;
Be confident and assertive in handling difficult situations, whilst demonstrating calmness and professionalism;
Be flexible about your working arrangements as the role may involve weekend and evening working.

Knowledge of:

Strong computer skills e.g. Microsoft Office.

實習機會

你是大學本科生而又熱切關注環境及社會議題嗎?

樂餉社的實習機會讓你參與環境及社會議題相關的工作，並能加深了解物流、社會福利及企業社會責任行業，助你訂立職涯方向。

公眾參與事務實習生

協助公眾參與團隊，以確保樂餉社的活動得以順利進行

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工作內容

協助公眾參與團隊，以確保樂餉社的活動得以順利進行；
支協食物募捐活動、學生會面活動，義工及其他社區活動；
帶領義工活動簡介及倉庫參觀；
協助處理文書工作及翻譯工作；
協助資料輸入；
協助其他突發的項目。

要求

具流利中英文口語文書能力；
熱衷於關心環境及社會議題；
獨立工作能力強及願意在壓力下工作；
判斷工作的輕重緩急，合理安排工作的優先順序；
做事細心，認真，盡職盡責；
具備良好的溝通能力及與善於與他人建立良好的互動關係；
純熟運用微軟辦公室軟件(Microsoft office)；
具運用設計軟件之經驗者優先。

工作時間

學期間：為期四個月，每星期最少工作一天暑假期間：為期兩個月，每星期工作五天寒假期間：為期一個月，每星期工作五天

食物籌募實習生

支持我們的食物籌募團隊，對於食物捐贈網絡的發展和擴展提供支援。

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Duties

Provide admin support to the Food Sourcing Team;
Approach new food donors and prepare pitching materials;
Assist in food donation reports and analysis;
Provide support in food industry research;
Support retail surplus collections;
Assist in food exhibitions or events if necessary;
Support with other ad-hoc projects as required.

Requirements

Open to undergraduate student who is passionate about environmental and social issues;
Pay close attention to detail and accuracy;
Good interpersonal and teamwork skills;
Interact with a range of different people, confidently and pleasantly.
Work independently with little supervision;
Proficient in MS Excel, PowerPoint, and MS Word.

Working day

Ideally 1-2 full days a week during term time but can be flexible to fit in with university studies or
2-month full time during summer / 1-month full time during winter break.

所有的實習職位均為自願且無薪的職位。
成功的申請者將根據最低工資條例被僱用為「學生實習生/工作體驗生」。詳細信息請點擊這裡。